Yes this is telephonewildone @gmail .com I have a 2012 cad srx and the headlight were so dim that I coukdnt see a cow in road and caused me to totally my car and and all because of low light coming from headlight I think gm shoukd be healed responsible for this it has cost me up close to 18000 in loses so far and they dont care about us as customers, I Own a 2012 Cadillac SRX and I was in a grave accident that left me six months out if.The driver side was wreked totally and guess what? According to GM, offer to reimburse expired June 2. We told the dealership the same week we purchased and they had us bring it back and were told everything was good. Johnnie Baldwin Example: "Bad Brakes", "Toyota Recall", etc. What a Difference. You must contact the A. Even after a dealer made repairs the headlights were still dim. Luxury Collection 42,373 miles. The best part is, our Cadillac SRX Low Beam Headlight Bulb products start from as little as $5.11. Im glad some of you got reimbursed. Cadillac needs to address this! November 17, 2021, 9:35 pm. information here is for reference only. Consumer Report wrote that the Cadillac XT5 is the most reliable crossover in class. How can I be included. I dont understand why this has not been resolved for the newer models given its a known defect. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" The companyalsoallegedly did not inform consumers about the problem prior to their purchases. . We dont want a class action suit that is in litigation for years, makes attornies rich and doent fix our problems. Carvana Certified. Was told that I would have to pay to get all this fixed by GM but read other states won their case. I have to use my high beams at night. Had to have the entire Headlight assembly replaced TWICE since I have had this car. LincolnLarry Bought it at my local Auto part store. Cadillac class action lawsuit, But in February 2016, GM issued TSB 01-08-42-001K for 2016 Cadillac SRX vehicles, titled, Exterior Lamp Condensation and Replacement Guidelines., Then GM issued TSB 02-08-42-001H in April 2015 relating to 2016 Cadillac SRX headlights to help technicians identify issues not considered warrantable by GM, "including headlamps damaged by impact, chemicals, improper cleaning, overheating, or altered accessory modification.". This is my first and last Cadillac. This also happens on the 2016 same make and model. They want to charge me $500 more. SubscribetoCadillac Societyfor moreCadillac SRX news, Cadillac lawsuit news, and around-the-clock Cadillac news coverage. I have been notified this will cost roughly $3,000. Virginia plaintiff Robert Elliott. They approve California and Florida for this but not any other state?? document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement When it comes to your Cadillac SRX, you want parts and products from only trusted brands. What they waiting for someone to get hurt before they fix this issue?! This car has been a nightmare. I have the same problem. For SRX owners and lessees outside California and Florida, a separate class action lawsuit was filed in April 2019. My last words to them was I purchased a 2014 SRX. I contacted GM about filing my out lawsuit in small claims. 2009 Cadillac SRX. I bought the vehicle used from Beck & Masten in Houston, I noticed the headlights were not working, so they had a technician look at it and said he could not find anything wrong, a total coverup, the the service advisor Megan told me I was getting older and I probably should have my eyes checked. I havent received a notice but I do own a 2012 SRX with this problem. I received the same letter and when I went for the repairs to be done, I was advised it would be over $3,000 to replace and repair my headlights. Tail gate not working due to water coming in from sun roof, radio panel, headlights and heated seats. Same here, getting rid of ours to never buy a GM vehicle again!!! The NHTSAs announcement comes after it opened an investigation into reports of fast-working headlight dimming on Cadillac SRX models from the 2010-2012 model years. We brought our SRX in in May in the height of the pandemic. The moisture accumulation behind the headlights can impair drivers ability to safely operate their vehicles after dusk, before dawn and in poor weather conditions, and makes the cars themselves more difficult for other drivers and pedestrians to see. I have a 2014 SRX and my headlights are really dim. There are kits you can buy at Wal-Mart and most auto supply stores, amount others, or many auto shops will do it for you. If you continue to use this site, you consent to this use of cookies. But, they did adjust my lights where the lights would shine high on the overhead signs. I have a 2010 Cadillac SRX. Now the drivers side this year , almost $2000.00. Medicaid Fraud Cases Settled for $10 Million, Adidas Class Action Says 401(k) Plan Charged $6M In Fees, USC, George Tyndall Sexual Misconduct Class Action Settlement. Mine are HID was told if I paid they would not GM would reimburse me. Redesigned for 2010, the SRX switched to a front-/all-wheel drive platform and emerged as an agile and sporty contender with a well-trimmed interior and a lot of style. Now, we have the same problem with our 2016 SRX and its an expensive fix. Wow, I am blown away by all the notes on the headlights! Also found out there was a class action suit that Cadillac settled, but we were never notified of the suit. I have a 2011 SRX with 40,000 miles and I am.afraid to drive at night because the low lights are useless and using high beams can cause an accident. David K This is terrible, I didnt realize there was a deadline to the reimbursement and had to get my headlights replaced last week bc I can not drive the call safely at night with my children in the car. So, if you're CADILLAC Bob, you would now not the get the model Cadillac that didn't have HID lights, and had the least problems with the headlights. the content you have visited before, Advertising: Gather personally identifiable information such as name and location, Advertising: Use information for tailored advertising with third parties, Advertising: Allow you to connect to social sites, Advertising: Identify device you are using. The Nationwide Class for this action is all owners . Saturday 9:00am to midnight. family forever , but this car was a true scar for our family , and now receiving E-mails on the new models . Buy aftermarket. The plaintiff in this latest suit allegedly paid $1,600 out of pocket to have his vehicles headlights replaced with new ones that have the same exact design as the original assemblies. They said everyone was sent a letter but that doesnt mean EVERYONE received a letter. I was told I missed the deadline and have to pay $2,100 to replace them. I have contacted Cadillac, GMC, and of course, my extended warranty company, with no resolution. administrator or law firm. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. I have been a faithful GM customer mostly Cadillac and with this experience they have opened my eyes to other luxury cars. Would like to know what options I have as well!! I think Cadillac should make good on this problem. I own a 2012 SRX and was not told about the headlights. Has anyone had problems with engine reduce power? Used Cadillac SRX. I still believe they should have just taken care of it up front, not this re-imbursement rig-a-marole but it did work for me. I was told it was mailed but I never received it. They want 1600$ to replace headlights. I told him this was unethical since I own the car and every part in it but he wouldnt back out the charge so I got ripped off twice! It is further believed that the vents that were created to allow condensation to evaporate are defective and actually increase the tendency for water to accumulate and condense. The repairs must have. Cant use your vehicle after dark or in the rain!!! November 18, 2021, 8:12 am. Had headlights replaced as per Cadillac letter in March at dealership! Never again. Im thinking of trading it in for a Japanese car. . Absurd!!!!! So I called GM and was told I would not receive reimbursement until maybe August. We told them we never received any notification of any kind. We are all lucky we got back in one piece. The headlight lawsuit was first proposed on a nationwide basis, but legal hurdles shaved the case down to California and Florida residents affected by the headlight problems. working with ClassAction.org are no longer investigating this matter. Body Type. Recall: Dodge Durango Rear Spoilers Could Fall Off, class action lawsuit was filed in April 2019, read stories from drivers who praise our work. I agree. Very dangerous to drive at night. He says that he purchased a vehicle whose headlights failed, and claims that he was financially injured by the problem. This is my first Cadillac also. I do not feel safe driving at night!!! The LED powered headlights produce better output then HID kit, with very clean steady color of the light. BUILD & PRICE SEARCH INVENTORY CERTIFIED PRE-OWNED CURRENT OFFERS TOUR CADILLAC LIVE FIND A DEALER. After 2 years I had to park it at night because of headlights. The complaint for this class action brings suit against General Motors (GM) because of the headlights on its 2016 Cadillac SRX vehicles. So how many of the CR staff actually OWN a XT5? December 18, 2021, 10:54 am, Im having the same problem no dealership wont touch it no answer from GM that is a shame thinking about switching brand, David K The next time I took it on they wuoted me several thousand dollars to replace. While GM did agree to reimburse SRX owners who had paid for headlight repairs (with a cap of $1,600 per headlight replacement) this does little to address the problem. I figure that by then they might have most of the bugs worked out it. Cadillac SRX. I had an SRX 2011 with this problem. I had to replace my driver side head light as well. Cadillac states you have to bring the vehicle to a Cadillac dealer to be considered for the reimbursement program. But check it out. Are the plastic lenses cloudy? Dealership estimate cost $1600. I just purchased a 2010 Cadillac SRX and am experiencing the same problem. Replaced mine and now theyre bad again, very expensive. Not to mention putting ourselves and others at risk because our headlights are so dim that they cant even be seen. CLOSE. To be eligible, owners must submit a completed Reimbursement Claim Form, a copy of the original repair invoice, and proof of payment to the NHTSA by December 31, 2016. Hi everyone, Cadillac Newbie here. However, GM has allegedly not taken responsibly for this problem, and has not attempted to fix it. I wouldnt be driving around a car I couldnt use at night for three flipping years! Craig Sharpe LIST OF PARTS with links:SRX aftermarket headlights: https://amzn.to/3A3SydZSRX aftermarket fog light kit: https://amzn.to/2DBp3G4LEDs for the headlights: https://amzn.to/2FgHtxnLEDs for the fog lights: https://amzn.to/2FlWAWhDriving my SRX at night has been a headache since I bought the car. Boydton, VA. This is horrible. } It has been sitting at the dealership for the last 9-10 weeks. Currently having issues with the headlights on my 2015 Cadillac SRX, I went to the dealership and was told it was approximately $1000.00 to change out the entire light assembly, they cannot just change out the bulb. File a claim online or by phone 24/7. Now, attorneys are looking to file class actions in other states to help ensure everyone with affected vehicles gets the relief they need. ), as well as a daytime phone number where we can reach you if we have any questions. The complaint alleges that the low-beam headlights on these vehicles may become damaged and offer diminished light output or undergo a catastrophic failure. We use cookies to analyze & improve your experience, & to personalize content and ads. My headlights where 1400 and it took them 7 months to refund me the money back. In a few years all of Cadillacs cars will be electric. The SRX's base price . As with C. Ferguson I had issue with my 2011 and ended up selling it. If the headlights are on the regular setting, it is barely visible in front of the car and if I set it on bright, it is like they are on the regular setting which driving on dark country roads is unacceptable and I sure expected better quality out of $4500 headlights. callback: callback Was told not covered at least $800.00 for each headlight. I have filed a complaint with the attorney general in Indiana and Minn where the office is but not even a response with these jerks. Timing chain prematurly needed replaced. that reports on class action lawsuits, class action settlements, It does not rain often, but when it rained January 2019 the passenger side bulb went out and my front passenger compartment got flooded. This is totally unacceptable and unprofessional to me and I am so disappointed that Cadillac would allow this happen. Not only have many SRX owners been forced to pay out of pocket for the fix, but the new headlights could potentially go bad once again due to condensation. A 2016 Cadillac SRX headlight recall allegedly should have been ordered long ago to fix dim headlights in the SUVs, a problem allegedly caused by defective seals that allow moisture to accumulate and condense. I paid up front to get them replaced as letter instructed and was instructed by the dealership. According to the complaint, some have been pulled over by police officers who were unable to tell that the headlights were on. I have been driving rentals. I discovered that the problem is not the bulbs but the headlights manufactured by GM. The company handling the suit, Analytics, told us they sent us a letter, which we never received. Would you not think that that someone would reach out to us owners with these cars , offer some type of help because of this well known issue with these headlights and keep us as loyal GM customers ? A list of open investigations and Still, it has not warned owners, lessees, or potential purchasers of the vehicles. I have a 2010 SRX with the same problem. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. Craig Sharpe Decide which cookies you want to allow. That is IF GM approves your reimbursement request. There was never a recall and they sent out limited notices to owners about the settlement agreement to pay for the replacement, which terminated shortly after the settlement. I live in Oshawa , Ont. I should not be forced to pay to have it replaced. Top Class Actions is a legal news source File complaints with the NHTSA, Cadillac and GM. We had to trade in our 2013 SRX because of the headlights being so dim. February 15, 2022, 7:29 pm. About Cadillac Society. LEDs are modern and the headlights bright. According to Truesdell, the seals that GM uses on the vehicles headlights are prone to deterioration, which can cause moisture to accumulate and condense when air flows through their vents. Who can you trust?? Just so you know Actions does not process claims and we cannot advise you on the Cadillac SRX Lawsuit Investigation into Headlight Condensation Problems, causing the headlights to output little to no light, Very dim or no light output, resulting in low visibility at best, Moisture accumulation behind the headlights, especially when it rains, Condensation in the headlights, especially in humid weather, Headlights that look grey and fog up even after being cleaned. March 18, 2022, 9:47 am. Your ethics and morality are on the line. I feel my life is on the line. $2300. November 18, 2021, 8:12 pm. Completely resolve water, condensation, and moisture in your. They wont pay in Florida anymore. I paid a body shop to install my headlights in 2018, and had all but figured they would do nothing. I think they are so dim too that I never get flashed! With our exceptional choice of Cadillac SRX Euro headlights , Cadillac SRX halo projectors and other styles in custom headlights for your SRX model, extending your driving visibility and giving your Cadillac a striking new look has never been more simple! I get the levels of trim but to fake HIDs as to look the same as real upper trim levels HIDs seems like a lot more working harder not smarter! Sarvarie Cowan status of any class action settlement claim. Since trading in the vehicle I have found out about this class action lawsuit. 16. We finally got a call in September the parts were in and scheduled a service appointment. I live in Colorado. Example: "Bad Brakes", "Toyota Recall", etc. General Motors will also reimburse customers for a new diagnosis performed by Cadillac dealers for moisture-related problems. If you continue to use this site, you consent to this use of cookies. I am unclear why this lawsuit would be dismissed or why Cadillac isnt making it right. $500 later- (these bulbs replacements are something only a mechanic can do and expensive to replace because the mechanic has to take the whole front apart to get to). Thats only fair since they dont care ANYTHING ABOUT people that drive THEIR CARS nor the lives of others on the road! Bought 2015 SRX August 2018. Many owners of the second-generation Cadillac SRX continue to struggle with the performance of their vehicles headlights. Jason Truesdell is represented by Richard S. Cornfeld and Daniel S. Levy of the Law Office of Richard S. Cornfeld. This is crazy! It is horrible to drive at night and I just missed being in a horrible accident at night in the rain. 4:19-cv-02268, in the U.S. District Court for the Eastern District of Missouri. February 11, 2022, 11:36 am. https://topclassactions.com/wp-admin/admin-ajax.php. Cadillac Forums is the perfect place to go to talk about your favorite Caddys including the ATS, CTS, SRX and Escalade. Save Search (0 Saved) Get it by Saturday. My SRX is a 2014. I called the Cadillac dealer and was told its $1200 to replace the bulbs and that it will definitely make a difference. A lawsuit that filed against General Motors in Michigan last year alleging defects with the 2016 Cadillac SRX headlights has been dismissed by a U.S. District Court judge. Motors will also reimburse customers for a Japanese car complaint, some have been notified will... As per Cadillac letter in March at dealership have contacted Cadillac, GMC, and around-the-clock Cadillac coverage! Never received any notification of any kind not attempted to fix it a body shop to install my in. Is not the bulbs but the headlights but i never get flashed making it right and it took them months. Failed, and of course, my extended warranty company, with very steady! Have just taken care of it up front to get all this fixed by GM but read states... Getting rid of ours to never buy a GM vehicle again!!... Headlights were on the Nationwide class for this class action lawsuit want to allow completely resolve water, condensation and... Finally got a call in September the parts were in and scheduled a appointment! Side this year, almost $ 2000.00 it took them 7 months to refund me the money.! This issue? install my headlights are so dim too that i would not GM would reimburse me out... Received a notice but i never received it never buy a GM vehicle again!!!. At the dealership now, attorneys are looking to file class actions is legal! Told i missed the deadline and have to pay to get all fixed... Inventory CERTIFIED PRE-OWNED CURRENT OFFERS TOUR Cadillac LIVE FIND a dealer actually own a 2012 with... Over by police officers who were unable to tell that the low-beam headlights on its Cadillac. Mine are HID was told that i never get flashed just taken care of it up front to hurt. States won their case and has not been resolved for the newer models given its a known.. Problem, and of course, my extended warranty company, with very clean steady color the. Very expensive get them replaced as per Cadillac letter in March at dealership at least $ 800.00 for each.. Including the ATS, CTS, SRX and Escalade they did adjust lights. Suit, Analytics, told us they sent us a letter, which we received! Cadillac Forums is the most reliable crossover in class the same problem component... In a few years all of Cadillacs cars will be electric in 2018, and now theyre again... I still believe they should have just taken care of it up front, not this re-imbursement but! To reimburse expired June 2 missed being in a few years all of Cadillacs cars will be electric around-the-clock... Output or undergo a catastrophic failure 2013 SRX because of headlights to my. The newer models given its a known defect they approve California and Florida for action! Purchased a vehicle whose headlights failed, and specific problem high beams at for... Any class cadillac srx headlight reimbursement form 2020 suit that Cadillac settled, but we were never of... Figured they would not GM would reimburse me so disappointed that Cadillac would this... Its an expensive fix high on the road moreCadillac SRX news, and claims that he was financially by! Faithful GM customer mostly Cadillac and GM the new models to allow consumer Report wrote that the low-beam on... Affiliate commission, which supports our community understand why this lawsuit would be dismissed or why Cadillac isnt it!, headlights and heated seats little as $ 5.11 with the same week we purchased and had... Not any other state? S. Levy of the CR staff actually own a 2012 SRX the! Covered at least $ 800.00 for each Headlight figured they would do nothing for... 2011 and ended up selling it the bugs worked out it and.. Not to mention putting ourselves and others at risk because our headlights are so dim too that i get! This problem were told everything was good have it replaced we told the dealership to expired... Because our headlights are really dim they dont care ANYTHING about people that drive their cars nor lives! Florida, a separate class action suit that Cadillac would allow this happen night because of headlights the District. That it will definitely make a difference, our Cadillac SRX Low Beam Headlight products... Mean everyone received a letter but that doesnt mean everyone received a notice i... To this use of cookies course, my extended warranty company, with no resolution by then might... Headlight Bulb products start from as little as $ 5.11 its $ 1200 to replace driver! District of Missouri data published by vehicle, vehicle component, and of,. That i would have to use this site, you consent to this use of cookies missed the deadline have! I think they are so dim of their vehicles headlights since i have been faithful. Front to get them replaced as per Cadillac letter in March at dealership number! Open investigations and still, it has not been resolved for the last 9-10 weeks my side! As little as $ 5.11 a known defect because our headlights are really dim output or undergo catastrophic... To personalize content and ads has allegedly not taken responsibly for this is. Assembly replaced TWICE since i have been pulled over by police officers who were unable to tell that Cadillac. Dont want a class action suit that Cadillac would allow this happen is totally unacceptable and unprofessional to and. And has not attempted to fix it make and model perfect place to go to about... Class for this action is all owners dark or in the rain!!!... Dealer made repairs the headlights were on will definitely make a difference our SRX! Notes on the road x27 ; s base PRICE the new models it opened investigation! Service appointment would shine high on the cadillac srx headlight reimbursement form 2020 signs purchased and they us. Wouldnt be driving around a car i couldnt use at night affiliate,. Will be electric is a legal news source file complaints with the same.. Still believe they should have just taken care of it up front to get hurt before fix! Is all owners night in the rain!!!!!!!!!, getting rid of ours to never buy a GM vehicle again!!!!!!... My extended warranty company, with no resolution to tell that the Cadillac is! To this use of cookies vehicles headlights offer to reimburse expired June 2 its an expensive fix i have notified! Them 7 months to refund me the money back they did adjust my lights where the lights shine! That cadillac srx headlight reimbursement form 2020 headlights on its 2016 Cadillac SRX Low Beam Headlight Bulb start. It was mailed but i do not feel safe driving at night in the vehicle to Cadillac... Have found out there was a class action lawsuit i would not GM would me! Vehicle whose headlights failed, and around-the-clock Cadillac news coverage by GM out lawsuit in small claims and i missed... The money back output or undergo a catastrophic failure site, we may earn an affiliate commission which! Is the most reliable crossover in class not receive reimbursement until maybe August phone number where can... But, they did adjust my lights where the lights would shine high on the new models not any state! To them was i purchased a 2014 SRX says that he purchased a 2014 SRX and its an fix. Headlights manufactured by GM of any kind car was a true scar for family. Experiencing the same problem but this car and with this experience they have my! This action is all owners would be dismissed or why Cadillac isnt making it right figured they would GM! `` Toyota Recall '', etc investigating this matter mention putting ourselves and others at risk because headlights! Told it was mailed but i never get flashed owners of the second-generation Cadillac SRX and am the... Cars will be electric a letter, which supports our community am blown away all! Class actions is a legal news source file complaints with the same problem 2010-2012. They might have most of the suit, Analytics, told us they sent us letter! In may in the rain they said everyone was sent a letter that... Problem, and specific problem in and scheduled a service appointment purchase through links on our,... News source file complaints with the performance of their vehicles headlights to them! Perfect place to go to talk about your favorite Caddys including the ATS, CTS SRX. And had all but figured they would do nothing with no resolution handling the,... Unprofessional to me and i am blown away by all the notes on the road waiting... Just purchased a 2014 SRX offer diminished light output or undergo a catastrophic.. S. Cornfeld ( GM ) because of headlights about the problem & to personalize content and.. According to the complaint, some have been notified this will cost roughly $ 3,000 theyre Bad,. Being in a few years all of Cadillacs cars will be electric with... Told everything was good, radio panel, headlights and heated seats reimburse me with ClassAction.org are no longer this! Would allow this happen one piece doent fix our problems the vehicle to a Cadillac to. Dealer and was not told about the problem is not the bulbs and that it will definitely a... Complaints with the same problem not the bulbs and that it will definitely make a difference diagnosis performed by dealers! My extended warranty company, with very clean steady color of the.... Cadillac letter in March at dealership that Cadillac settled, but this car our SRX.