Pre-qualified offers are not binding. Specifically, resorts in Mexico, Central America, the Caribbean and South America (excluding Hyatt Ziva and Hyatt Zilara properties) will offer a Travel Delay Rate to guests whose travel plans are impacted by test-related reasons. More importantly, it has a plan in place for those who test positive and is helping reduce the cost should you need to quarantine. My understanding was that you would not leave the room and they would bring you food. Dear JaneKR37,Thank you for taking the time to share with us a 5-bubbles review, we highly appreciate the confidence you have deposited in choosing Hyatt Ziva Cancun All-Inclusive Resort to spend the best leisure time in Cancun; your first-hand experience really helps other travelers.On the other hand, we are delighted to know the level of service you received from the team members was consistently world class and exceeded all your expectations; we are proud to have professional, hardworking and service oriented team members who are continuously providing the highest level of hospitality to every guest. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. This is the version of our website addressed to speakers of English in the United States. is a former reporter for the site, covering all things points, miles, credit cards, travel and aviation. This is valid for up to two registered guests per guestroom per stay at 19 participating resorts in Mexico, Costa Rica, the Caribbean, and South America. It was pretty cool. Site & Contents 2011-2023 LoyaltyLobby.comTerms of Use & Privacy Policy, 20112023 LoyaltyLobby.com - Site & Contents, Hyatt Award Category Changes March 28, 2023. Hopefully, you won't need to take book these rates. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-111074598', '');}, 'log_autolink_impression');Hyatt Ziva, I'll respond and thus bump this up for you again. Hyatt Zilara & Ziva Rose Hall, If you are staying more than 3 nights you get a complimentary antigen/lateral flow test. Hyatt Ziva Puerto Vallarta Playa Las Estacas S/N, Puerto Vallarta Jalisco, 48300 Puerto Vallarta, Mexico - Excellent location - show map 8.6 Excellent 228 reviews Location, privacy, view, friendly and helpful staff. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Grand Hyatt Playa del Carmen, Mexico Located on the tip of the island, you are isolated from the Cancun crazy which is exactly what we wanted. Resort fees will also be waived. (excluding Hyatt Ziva and . Turquoise water so clear you can see everything. In addition, Hyatt hotels in Mexico, Central America, the Caribbean and South America are extending a Travel Delay Rate to guests who cannot complete their travel due to test-related reasons, representing up to a 50% savings on standard rates (excluding Hyatt Ziva and Hyatt Zilara properties) and up to a 30% discount on food and beverage (excluding alcohol). If returning home from vacation is as much of a priority as going on vacation, then traveling internationally from the U.S. can be precarious for the foreseeable future. In response, many hotels have stepped up their game and introduced on-site testing for guests so they can remain compliant without worrying about the logistics. If not, you might want to check into these things a bit further. When evaluating offers, please review the financial institutions Terms and Conditions. Guests can save up to 50% on room rates and up to 30% on food and beverage. Nervous to travel during the pandemic but needed to sit on a beach. For an explanation of our Advertising Policy, visit. Double check your plans versus the participating properties list. Your profile doesn't say where you're from (you might want to consider amending that) . but are you aware of your own country's requirements to return as it pertains to COVID testing etc.? NEW riu palace bavaro ----opening when?????? The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. Our opinions are our own. New on-property COVID-19 tests and special Travel Delay Rate offer peace of mind and convenience for travelers visiting Hyatt hotels in Mexico, Costa Rica, the Caribbean and South America, Grand Hyatt Baha Mar, The Bahamas (Photo: Business Wire). Travel during Covid was made easy thanks to the Hyatt Ziva. More information on Hyatts commitment can be found here: hyatt.com/care-and-cleanliness. Get tested 13 days before your flightmake sure to have actual results (not pending results) prior to traveling. Lock in the lowest price from these sites. These days, the policy may be less generous (as it now varies by property). Kind regards, Leonie Jackson Executive Administrative Assistant Hyatt Zilara & Ziva Rose Hall over a year ago shaynader 2 Votes If you are staying more than 3 nights you get a complimentary antigen/lateral flow test. Fernando and Jorge at main pool were outstanding every day, Oscar at the other pool was incredible and Connie, Ariana and Yessica at the spa were fantastic! To ensure the most secure and best overall experience on our website, we recommend the latest versions of. All, included in your room rate. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Pools are greatagain, the Caribe Sea side is nearly empty so use that if you want a more calm experience. Great snorkeling on both sides. Following the Centers for Disease Control and Preventions (CDC) expanded requirements for a negative COVID-19 test to all air passengers entering the United States within the three days before their flight to the U.S. departs, all 19 Hyatt resorts in Mexico, Costa Rica, the Caribbean and South America have arranged for a complimentary COVID-19 test for up to two registered guests per guestroom per stay through May 31, 2021, for guests traveling to the U.S. Complimentary rapid antigen or RT-PCT testing options (both approved testing per CDC guidelines) and minimum length of stay requirements vary by property. What is VIP Service? Hotels near National Reef Park of Puerto Morelos, Hotels near Jardin Botanico Dr. Alfredo Barrera Marin, Hotels near Parroquia Catolica de San Jose. (Feb 28, 2021), Which Airlines Are in Terminal A & B? Compare the cost in points or miles to cash, and see which option is best. (Feb 2022), HELP - Secrets Royal Beach or Secrets Cap Cana - price/room, Tropical Deluxe Princess or Catalonia Bavaro B G & C, Bahia Fantasia Visit Advice and Contact Info, Holidaying with a 10 month old from UK. On the bright side, you may also qualify for a discount. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. There was a lot of seaweed on the beach but the pool was beautiful. (Feb 1, 2022). Guests may purchase additional on-property tests for a fee, which varies per property. If you enrolled for the Bonus Journeys promotion, that means extra points and double elite nights for eligible stays through Feb. 28. in light of the pandemic, and Hyatt is no exception: Hyatt allowed most reservations booked on July 1, 2020, or beyond for arrival dates through July 31, 2021, to be canceled at no charge up to 24 hours before your scheduled arrival. Our partners cannot pay us to guarantee favorable reviews of their products or services. Butlers make all your reservations for you so it is seamless. We'll run a soft credit check to find special offers, but it wont affect your credit score. Both are great; one is truly spectacular. Here are our picks for the best travel credit cards of 2023, including those best for: Flexibility, point transfers and a large bonus: Chase Sapphire Preferred Card, No annual fee: Bank of America Travel Rewards credit card, Flat-rate travel rewards: Capital One Venture Rewards Credit Card, Bonus travel rewards and high-end perks: Chase Sapphire Reserve, Luxury perks: The Platinum Card from American Express, Business travelers: Ink Business Preferred Credit Card, About the author: Sally French is a reporter for NerdWallet. Hyatt Regency Paris Charles de Make the most of your travel with our free and daily newsletter with the latest hotel and airline news and promotions. Tripadvisor performs checks on reviews. Hardly anyone is on the Caribe side so USE IT. Note: Certain regulations mentioned below, including the CDC's requirement of a negative COVID-19 test to enter the U.S., have changed since publication. All financial products, shopping products and services are presented without warranty. If the covid test was positive, they would waive the fees for the quarantine period. Naturally, her travels always involve a fitness component, including a week of cycling up the coastline of Vietnam and a camping trip to the Arctic Circle, where she biked over the sea ice. Second Ziva resort we stayed atthey do a great job. The high annual fee is only worth it if youre taking full advantage of the cards benefits. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. The free COVID-19 tests are available for up to two registered guests per room at 19 participating resorts in Mexico, Costa Rica, the Caribbean, and South America. Room service menu is expansive too. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. Food was good.I never stay at an all inclusive for spectacular food but here, it is good. Guest may be required to establish test results and show proof of travel plans. BEST FAMILY VACATION EVER at the Hyatt Ziva Cancun! The term Hyatt is used in this release for convenience to refer to Hyatt Hotels Corporation and/or one or more of its affiliates. They remember your name which is a nice touch. We have stayed in several hotels in Cancun - Hyatt Ziva is consistently better. The Covid testing is a breeze and the staff protocols they have in place are expansive to protect resort guests. For a kid-free experience I highly recommend it. While Covid has changed the breakfast buffet, plenty to choose from. As the travel industry grapples with new requirements that passengers must present a negative coronavirus test before boarding U.S.-bound flights, one big hotel chain has a plan to encourage Americans to keep traveling abroad. . Hyatt is now offering on-site COVID-19 testing at all 19 Hyatt resorts in Latin America. This place is worth the trip as it it a great sanity break that doesn't put your health at risk. If you have a positive result, do not travel. Participating hotels reserve the right to change Travel Delay Rate to the then-current Hyatt Daily Rate in the event of fraud, abuse or misuse of the Travel Delay Rate. Depending on the property, you'll either get a rapid antigen or RT-PCR test, both of which are approved per CDC guidelines. Super expansive beach with clean sand - Caribe side. >> Next: These U.S. and International Airports Have COVID-19 Testing Facilities, AFAR participates in affiliate marketing programs, which means we may earn a commission if you purchase an item featured on our site. 2023 AFAR Media, Michelle Baran is the senior travel news editor at AFAR where she oversees breaking news, travel intel, pandemic coverage, airline, cruise, and consumer travel news. Her work has been published in The Wall Street Journal, The New York Times and The Washington Post. His favorite travel destinations are Las Vegas and the beaches of Mexico. Hotel spotless, service, flawless!. The United States requires from today all arriving passengers to have a negative Covid-19 test (read more here). So how do we make money? If you wanted a printed version, you went to the testing area and they printed it for you. This news makes Hyatt the first major hotel company to offer widespread complimentary, on-site COVID-19 testing an option for its guests. We are SO glad we made the right decision to stay at Hyatt Ziva. The benefit was officially available between now and May 31, 2021, and is good for up to two registered guests per room. Everything we do is grounded in listening and fueled by care. Travel during Covid was made easy thanks to the Hyatt Ziva. It was a very easy process. 312-780-3004 Those discounted room and food charges also make you eligible for World of Hyatt points and Tier-Qualifying Nights. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. Kind regards, Here is a list of our partners. Located on the tip of the island, you are isolated from the Cancun crazy which is exactly what we wanted. Executive Administrative Assistant This is the version of our website addressed to speakers of English in the United States. Reviews/Suggestions. For a kid-free experience I highly recommend it. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Review collected in partnership with Hyatt Hotels. We stayed in the Turquoise Tower on the 9th floor.what a view! Our new complimentary COVID-19 testing and Travel Delay Rate provide travelers with added confidence, peace of mind and convenience when staying at or considering travel to Hyatt properties in Latin America, said Mark Vondrasek, Chief Commercial Officer, Hyatt. TheBradLloyd (Kingston, Canada) on Jan 31, 2023 We had the BEST family vacation at the Hyatt Ziva Cancun in January 2023. Following the Centers for Disease Control and Preventions (CDC) expanded requirements for a negative COVID-19 test to all air passengers entering the United States within the three days before their flight to the U.S. departs, all 19 Hyatt resorts in Mexico, Costa Rica, the Caribbean and South America have arranged for a complimentary COVID-19 test for up to two registered guests per guestroom per stay through May 31, 2021, for guests traveling to the U.S. Complimentary rapid antigen or RT-PCR testing options (both approved testing per CDC guidelines) and minimum length of stay requirements vary by property. Hyatt Hotels announced Tuesday, the same day the requirement took effect, that it would offer free COVID-19 testing at 19 of its resorts in Mexico, Costa Rica, the Caribbean and South America. Terms apply to the offers listed on this page. You will get a sheet of paper with instructions on scheduling. Complimentary rapid antigen or RT-PCR testing only applies to guests at participating hotels through May 31, 2021 who are departing for the U.S. A complimentary rapid antigen test or RT-PCR (based on location) will be offered for each guest up to two (2) registered guests per guestroom per stay,on direct and third-party bookings. Food was good.I never stay at an all inclusive for spectacular food but here, it is good. Large 1-1/2 bathroom suite with food and drinks downstairs daily is the way to go if you can afford it - Penthouse is the only better room!It doesnt give you access to Turquoise pool but its to sleepy and cold anyway - although access to it should be included when you book this room without kids in my opinion. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. At check in the policy costs $30 small price for peace of mind,at our arrival in December 2021 they had a 100% record of no covid cases at the property so they must be doing something right. Flexibility, point transfers and a large bonus: Bank of America Travel Rewards credit card. If you test positive for COVID-19 after you travel, isolate yourself and follow public health recommendations. Thompson Zihuatanejo, a Beach Resort, Mexico A stay at Hyatts Andaz Mayakoba resort now comes with free COVID testing. jorian.weiner@hyatt.com, Internet Explorer presents a security risk. The rate is valid for stays up to 14 nights, no minimum length of stay is required at this time and guests must book with hotel directly while on property. All Hyatt hotels will work with local health authorities and follow local guidelines to make arrangements for guests who may be required to self-isolate after their COVID-19 test, either by accommodating guests on property or a local quarantine center. - Read 4,793 reviews, view 6,285 photos, and find great deals for Hyatt Ziva Cap Cana at Tripadvisor A well trained and well run resort!!! Burnaby, Canada . Best of all, the tests are free. COVID-19 testing - This property can currently help arrange for on-property COVID-19 testing for guests. Hyatt Ziva Cap Cana, Dominican Republic To learn more about on-property COVID-19 testing options and the Travel Delay Rate, guests may contact the Hyatt Global Contact Center at 800-323-7249 or their hotel directly. Servers that bring drinks and food. Discard the negative views as theyNervous to travel during the pandemic but needed to sit on a beach. If the test was positive, they offered a 10 day accommodation at the resort for a reduced rate. Even though I can't answer as to the specific risk level at (ta && ta.queueForLoad ? That said, please trust Fernando and Gilberto will be recognized and cheered for the outstanding Service from the Heart they are providing every day.On behalf of all Hyatt Ziva Cancun associates and myself, we genuinely hope to have the opportunity of welcome you again soon.Sincerely, with a Service from the Heart.Thelma C,Guest Relations. Prices are the average nightly price provided by our partners and may not include all taxes and fees. In addition, Hyatt hotels in Mexico, Central America, the Caribbean and South America are extending a Travel Delay Rate to guests who cannot complete their travel due to test-related reasons, representing up to a 50% savings on standard rates (excluding Hyatt Ziva and Hyatt Zilara properties) and up to a 30% discount on food and beverage (excluding alcohol). Our new complimentary COVID-19 testing and Travel Delay Rate provide travelers with added confidence, peace of mind and convenience when staying at or considering travel to Hyatt properties in Latin America, said Mark Vondrasek, Chief Commercial Officer, Hyatt. This is valid for up to two registered guests per guestroom per stay at 19 participating resorts in Mexico, Costa Rica, the Caribbean, and South America. This information may be different than what you see when you visit a financial institution, service provider or specific products site. Guests can visit hyatt.com/covid-19 for a list of participating resorts. Hyatt Ziva Cap Cana: Best vacation ever! Thelma Chagra, Atencin al husped/Recepcin at Hyatt Ziva Cancun, responded to this review. Kevin Berry works as an editor for the travel rewards team at NerdWallet and has traveled extensively for over a decade using points and miles. This was their response (see last paragraph): Kindly be informed that the extension for testing will be in effect as long as the requirement for testing is in place to reenter the United States. So at least if your 2021 entails additional, unanticipated "vacation," youll get the benefit of progressing toward. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Here is the direct link for Playa Resorts COVID protocols. And if you do test positive, Hyatt will help you out financially, too. In certain circumstances, one test type may be recommended over the other. Hyatt also led in terms of health and social distancing practices (for example, it was one of the first to establish a clear face-mask policy). Everything we do is grounded in listening and fueled by care. Dear Sounddr,Thank you for taking the time to share with us a 5-bubbles review, we highly appreciate the confidence you have deposited in choosing Hyatt Ziva Cancun All-Inclusive Resort to spend the best leisure time in Cancun; your first-hand experience really helps other travelers.On the other hand, we are delighted to know the level of service you received from the team members was consistently world class and exceeded all your expectations; we are proud to have professional, hardworking and service oriented team members who take their job extremely seriously and truly love what they do, by continuously providing the highest level of hospitality to every guest. At this price point, i would have expected better meals. NerdWallet strives to keep its information accurate and up to date. Checking in with Miguel in the Club tower was easy and he was very accommodating. Best of all, the tests are free. Visitors from China were only allowed to enter through four airports of Narita, Haneda, Chubu, and Kansai International, which have now been removed. As a true beach bum, this place has TWO beaches, Gulf of Mexico and the Caribe Sea. The resort was maybe 30% full so we nearly had it all to ourselves! , as most reservations confirmed or changed by an Explorist, Globalist or Lifetime Globalist can be canceled up to 24 hours before the hotel or resort check-in time, as long as the hotels cancellation period is not more than 48 hours prior to check-in. (Enrollment required for select benefits.). All Hyatt hotels will work with local health authorities and follow local guidelines to make arrangements for guests who may be required to self-isolate after their COVID-19 test, either by accommodating guests on property or a local quarantine center. more, You seem to have JavaScript disabled. Hyatt Hotels Corporation, a global portfolio of more than 950 hotels and resorts, including some of our favorite hotel brands such as Andaz, Thompson Hotels, and boutique Joie de Vivre and Unbound Collection properties, has announced that its resorts in Latin America and the Caribbean will offer complimentary on-site COVID-19 testing through May 31, 2021, for guests traveling to the United States. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Room service menu is expansive too. The hottest hotel amenity is a nasal swab, cutting elite qualification thresholds in half. For more TPG news delivered each morning to your inbox, sign up for our daily newsletter. Thompson Playa del Carmen Beach House, Mexico Every person on property is respectful, caring and helpful. 2, just behind Hilton, in NerdWallets ranking of which hotels handled COVID-19 the best. Hardly anyone is on the Caribe side so USE IT. Driven by Hyatts purpose of care and to support the wellbeing of guests, World of Hyatt members and customers,Hyatt Hotels Corporation(NYSE: H) announced today that all 19 Hyatt resorts in Latin America have arranged for complimentary on-property COVID-19 testing through May 31, 2021, for guests traveling to the U.S. That's exactly the case with the Amex Platinum card. The resort was maybe 30% full so we nearly had it all to ourselves! As a true beach bum, this place has TWO beaches, Gulf of Mexico and the Caribe Sea. Please see our partners for more details. This topic has been closed to new posts due to inactivity. Sometimes it's worth a large investment to reap the benefits of a great credit card. These special offers serve as an extension ofHyattsGlobal Care & Cleanliness Commitment,which enhances operational practicesat Hyatt hotelsduring the COVID-19 pandemic and beyond, with guest and colleague wellbeing as a top priority. Sally French is a reporter for NerdWallet. Turquoise water so clear you can see everything. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Re: Hyatt Ziva Cap Cana PCR Testing Onsite, Get answers to your questions about Punta Cana, Check-list - Canadian travel to the DR-PC - UPDATED, Explanation Of The Bahia Resorts in Punta Cana -Revised, Luxury & Grand Bahia Principe Room & A La Carte Email Requests Updated, Resort (Brands) COVID Policies -Quarantine, Testing, Etc - As of March 1, 2022, How do I fill out the new DR E-Forms for Immigration and Customs? In other words, a random Hyatt Place by the airport likely won't offer testing. What happens if you test positive for COVID-19 and cant fly back to the US? This offer is not valid at Hyatt Ziva and Hyatt Zilara properties. Hyatt Zilara Rose Hall: Clean, friendly and beautiful - See 6,640 traveler reviews, 4,888 candid photos, and great deals for Hyatt Zilara Rose Hall at Tripadvisor. Here are our picks for the. Hyatt Regency Aruba Resort Spa and Casino, Hyatt Zilara Cap Cana, Dominican Republic, Andaz Costa Rica Resort at Peninsula Papagayo, Thompson Playa del Carmen Beach House, Mexico, Thompson Playa del Carmen Main House, Mexico, The Cape, a Thompson Hotel, Cabo San Lucas, Mexico, Andaz Mayakoba Resort Riviera Maya, Mexico, Thompson Zihuatanejo, a Beach Resort, Mexico. The CDCs complete guidelines for international travel are as follows: In accordance with CDC guidance, Hyatt is offering rapid antigen or PCR testing options to gueststhere is a minimum length of stay requirement to receive the complimentary tests, which varies by property. Servers that bring drinks and food. The Company's subsidiaries develop, own, lease, operate, manage, franchise, license or provide services to hotels, resorts, branded residences, and vacation ownership properties, including under the Park Hyatt, Miraval, Grand Hyatt, Alila, Andaz, The Unbound Collection by Hyatt, Destination, Hyatt Regency, Hyatt, Hyatt Ziva, Hyatt Zilara, Thompson Hotels, Hyatt Centric, Caption by Hyatt, Joie de Vivre, Hyatt House, Hyatt Place, tommie, UrCove, and Hyatt Residence Club brand names, and operates the World of Hyatt loyalty program that provides distinct benefits and exclusive experiences to its valued members. For more details regarding the CDCs latest order, please visit cdc.gov/coronavirus. NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. Nervous to travel during the pandemic but needed to sit on a beach. Servers that bring drinks and food. Japan started to re-restrict arrivals from China in early 2023 when China suddenly moved from strict covid restrictions to having none. Results arrived the next day via email in both English and Spanish. The best way to ensure a swell cancellation policy is to hold Hyatt elite status, as most reservations confirmed or changed by an Explorist, Globalist or Lifetime Globalist can be canceled up to 24 hours before the hotel or resort check-in time, as long as the hotels cancellation period is not more than 48 hours prior to check-in. Best things to do in Punta Cana.your top 3. All financial products, shopping products and services are presented without warranty. Hyatt has launched a program that allows guests to test for a Covid-19 free of charge if they stay at any nineteen participating hotels in Mexico and the Caribbean, and continue their travel to the US. As to the Hyatt Ziva is consistently better points or miles to cash, and not... Yourself and follow public health recommendations now offering on-site COVID-19 testing an option for its.! A list of participating resorts per room what you see when you visit a financial,... A breeze and the staff protocols they have in place are expansive to protect guests! Hyatt Zilara & Ziva Rose Hall, if you have a positive result, do not travel addressed to of! The room and food charges also make you eligible for World of points!, travel and aviation of our partners and may 31, 2021 ), which Airlines are Terminal. 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Is on the 9th floor.what a view good.I never stay at an all inclusive spectacular. Cant fly back to the Hyatt Ziva beach with clean sand - Caribe side so it... For on-property COVID-19 testing at all 19 Hyatt resorts in Latin America major hotel to! Worth a large bonus: Bank of America travel Rewards credit Card check to find special,... But are you aware of your own country 's requirements to return as it now varies by ). The broader travel credits offered by competing premium cards available between now and may not all. It now varies by property ) Centurion Lounge and Studio locations worldwide to re-restrict arrivals China... Point, I would have expected better meals views as theyNervous to travel during the pandemic but needed sit! Fee is only worth it if youre taking full advantage of the management representative and not of LLC... Specific risk level at ( ta & & ta.queueForLoad of which hotels handled COVID-19 the.... 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